Comments on: Promod Fiasco http://www.ayosays.com/promod-fiasco/ from a lady's perspective Tue, 11 May 2010 18:30:30 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Ayo http://www.ayosays.com/promod-fiasco/comment-page-1/#comment-53 Ayo Tue, 11 May 2010 18:30:30 +0000 http://www.ayosays.com/?p=55#comment-53 thank you for sharing that with me, because you just gave me another reason why to stay far away from it. I honestly haven't returned since and whenever i'm asked for advise on fashion promod is never a place i recommend. Thanks again for popping in, and i hope i see more of your comments =D thank you for sharing that with me, because you just gave me another reason why to stay far away from it. I honestly haven’t returned since and whenever i’m asked for advise on fashion promod is never a place i recommend.

Thanks again for popping in, and i hope i see more of your comments =D

]]> By: Another Unhappy Customer http://www.ayosays.com/promod-fiasco/comment-page-1/#comment-52 Another Unhappy Customer Tue, 04 May 2010 15:05:40 +0000 http://www.ayosays.com/?p=55#comment-52 I just had a bad experience also but from shopping on their online store - have used them many times before but this time has put me off for good. I won a £30 gift voucher from them. I spent it towards one order of nearly £300, received the order, picked out the items I wanted to keep (to use the voucher value plus approx £15 of my own money) sent the other items back for refund and got an email telling me my refund which should have been £250.50 was £224.98. Thought they'd made a mistake and advised them of the correct amount owed to receive an email back stating they do not refund the gift voucher but will make another one up to the remainign £25 value?? Huh?? I bought goods for over the £30 voucher value, I was not asking for a refund for the voucher just for the products returned. I tried again only to be told that they split the voucher value over all of the goods (ie took so many pence off each item) so when returned the full value of the returned goods would not be refunded!!!! At no point from purchasing on their website to making payment on the basket to my invoice in the goods received were the original costs of each individual item reduced so they have effectively tried to change the price of the items returned just for refund purchases!! Very angry, feel conned and cheated, the only reason I ordered at this point in time was because they sent me this voucher. Have been in touch with department of fair trading now for advice. I just had a bad experience also but from shopping on their online store – have used them many times before but this time has put me off for good. I won a £30 gift voucher from them. I spent it towards one order of nearly £300, received the order, picked out the items I wanted to keep (to use the voucher value plus approx £15 of my own money) sent the other items back for refund and got an email telling me my refund which should have been £250.50 was £224.98. Thought they’d made a mistake and advised them of the correct amount owed to receive an email back stating they do not refund the gift voucher but will make another one up to the remainign £25 value?? Huh?? I bought goods for over the £30 voucher value, I was not asking for a refund for the voucher just for the products returned. I tried again only to be told that they split the voucher value over all of the goods (ie took so many pence off each item) so when returned the full value of the returned goods would not be refunded!!!! At no point from purchasing on their website to making payment on the basket to my invoice in the goods received were the original costs of each individual item reduced so they have effectively tried to change the price of the items returned just for refund purchases!! Very angry, feel conned and cheated, the only reason I ordered at this point in time was because they sent me this voucher. Have been in touch with department of fair trading now for advice.

]]> By: Lara http://www.ayosays.com/promod-fiasco/comment-page-1/#comment-28 Lara Thu, 21 Jan 2010 20:18:42 +0000 http://www.ayosays.com/?p=55#comment-28 I think you're right, and further more, I think you should contact the company in charge of Promod. As I can tell your a shopoholic, or perhaps I chose to label you with the stereotype since you mentioned promod as your "frequent shop", anyhow, Mango, Stradivarius, Promod, Pimpkie, Bershka, Pull & Bear and Zara all fall under the same management in the M.E "AZADEA" Check it out http://www.azadea.com/ Happy Shopping next time, and I hope no one dares cross you when your entitled to a refund :) I think you’re right, and further more, I think you should contact the company in charge of Promod. As I can tell your a shopoholic, or perhaps I chose to label you with the stereotype since you mentioned promod as your “frequent shop”, anyhow, Mango, Stradivarius, Promod, Pimpkie, Bershka, Pull & Bear and Zara all fall under the same management in the M.E “AZADEA”
Check it out http://www.azadea.com/

Happy Shopping next time, and I hope no one dares cross you when your entitled to a refund :)

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